Privacy Policy

Last updated: October 19, 2026

Samosi Sydney, operated by Gvalo LLC, operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Samosi Sydney is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

• Account information including your username, password, security questions, preferences and settings.

• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

• Device information including information about your device, browser, or network connection, your IP address and other unique identifiers.

• Usage information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

• Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.

• From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide the Services, including processing payments, fulfilling orders, remembering your preferences, sending order notifications, arranging shipping, facilitating returns and exchanges, managing accounts, enabling reviews, and improving your shopping experience.

• Marketing and Advertising. We may use your personal information to send marketing and promotional communications by email, text message, or postal mail, and to show you relevant advertisements based on your interactions with our store.

• Security and Fraud Prevention. We use personal information to authenticate accounts, provide a secure shopping experience, detect and investigate potentially fraudulent or illegal activity, and protect our Services.

• Communicating with You. We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship.

• Legal Reasons. We may use personal information to comply with applicable laws, respond to legal requests, investigate disputes, and enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties that provide services on our behalf, including payment processing, IT management, data analytics, customer support, cloud storage, fulfillment, and shipping.

• With business and marketing partners to provide marketing services and advertising. These partners process information in accordance with their own privacy notices.

• When you request, direct, or consent to sharing information with third parties, such as for shipping products or using social media integrations.

• With our affiliates or within our corporate group.

• In connection with a business transaction, legal obligation, or request from authorities, or to protect our Services, rights, and customers.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them.

Information you submit to the Services may be transmitted to Shopify and third-party service providers located in countries other than where you reside.

Shopify may also process information through enhanced features designed to improve shopping experiences, security, and merchant operations.

To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy.

You may also visit the Shopify Privacy Portal to learn more about your privacy rights.

Third Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you visit websites that are not affiliated with or controlled by Samosi Sydney, we encourage you to review their privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites.

Information shared through public platforms, including social media, may be visible to other users and third parties.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

We do not knowingly sell or share personal information of individuals under 16 years of age as those terms are defined by applicable privacy laws.

Security and Retention of Your Information

We take reasonable measures to protect personal information. However, no security system is completely secure, and we cannot guarantee absolute protection against unauthorized access or disclosure.

We retain personal information for as long as reasonably necessary to provide our Services, maintain customer accounts, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

• Right to Access / Know. You may request access to personal information we hold about you.

• Right to Delete. You may request deletion of your personal information, subject to applicable exceptions.

• Right to Correct. You may request correction of inaccurate personal information.

• Right of Portability. You may request a copy of your personal information or its transfer to another provider where applicable.

• Managing Communication Preferences. You may unsubscribe from promotional emails using the unsubscribe link included in those messages. You may still receive essential transactional communications regarding your orders or account.

You may exercise your rights by contacting us using the information below.

We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing requests.

We will respond to requests within the timeframes required by applicable law.

Complaints

If you have concerns or complaints about how Samosi Sydney processes your personal information, please contact us using the details below.

Depending on your location, you may also have the right to contact your local data protection authority or appeal certain decisions regarding your privacy requests.

International Transfers

Your personal information may be transferred, stored, and processed in countries outside your country of residence.

Where required by applicable law, we use recognized safeguards for international transfers, including appropriate contractual protections.

For transfers from the European Economic Area or the United Kingdom, applicable safeguards may include Standard Contractual Clauses or other legally recognized transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Services, legal obligations, or regulatory requirements.

When changes are made, we will publish the revised Privacy Policy on our website and update the "Last updated" date.

We may also provide additional notices where required by law.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us using the following information:

Store Name: Samosi Sydney

Legal Company Name: Gvalo LLC

Business Address: 1209 Mountain Road Pl NE #5965, Albuquerque, NM 87110, United States

Email: gvalosshippingworld@gmail.com

Phone: +1 213-635-8937

Business Operator: Gvalo LLC

Samosi Sydney is operated by Gvalo LLC.